The course is aimed at understanding topics that concern the formation of healthcare organizations and their management, the determination of quality and its maintenance and the identification and management of clinical risk from a nursing point of view. The Course will refer to the nursing skills identified by the Tuning Educational Structures in Europe Project which, in the 2nd year of the course, include: knowledge and understanding, ability to apply knowledge and understanding, independent judgment, communication skills and learning skills. The student, at the end of the course, must be able to interpret clinical care situations in light of the foundations of work organization, respect for the quality of processes and results and management of clinical risk, know the organizational care models and know how to identify and use the different existing integration tools.
Course Prerequisites
The knowledge required and recommended at the entrance refers to the characterizing Nursing and organizational disciplines: General Nursing and Nursing Theories, Clinical Nursing I, Clinical Nursing II, Medical-Surgical Clinical Nursing, Specialist Clinical Nursing, Interdisciplinary Sciences and Professional Organization.
Teaching Methods
Lectures conducted by the teacher with the support of slides. Film projections. Analysis of care situations related to the care issues presented.
Assessment Methods
The final assessment includes a written test in the form of a test with multiple-choice questions. Students with DSA certified and recognized by the SAISD Center of Unipv will be able to take advantage of the compensatory measures recognized to them. Please remember that the teaching of "Methodology of organization of care processes" belongs to the Integrated Course of RESEARCH AND QUALITY OF NURSING CARE, essential, together with the other prerequisites set out in the Teaching Regulations, to access the Internship exam and, therefore, the following year.
Texts
The reference bibliography will be shared by the teachers during the lessons and the sources will be made available on the Kiro platform corresponding to the course belonging to the teaching or shared directly in class.
Contents
Module 1 “Socio-Healthcare Organization” • The development of the profession and nursing leadership • Company organization • Organizational care models • Working in a team • Organizational chart • Role, Function and job description • The Care Management of Socio-Healthcare Professions (DAPSS) within the social health system • Change Management
Module 2 “Quality System in health care organizations” • The meaning of Quality in social health organizations • Clinical Governance and the contribution of Nurses • Determinants of quality • Methods and tools for evaluating the quality of care • Indicators and standards • Guidelines, Best Practices, Procedures and PDTAR • Nursing Sensitive Outcomes • Clinical Governance in Operating Blocks • Accreditation
Module 3 “Prevention and Management of Clinical Risk” • Notes on the PNRR • The meaning of Clinical Risk and the related reference taxonomies • The culture for patient safety • Ministerial Recommendations • Adverse Event, Sentinel Event, Event without outcome and Near Miss • Epidemiology of sentinel events • Incident reporting: theory and application • Methods and tools to prevent and manage clinical risk in healthcare practice • Significant Event Audit (SEA) • Analysis of some phenomena of interest: Falls of patients in hospital, Aggressive Acts, Pharmacological errors.
