Evaluation and improving of personal skills and attitudes about communication in dentistry
Course Prerequisites
Being able in reflecting on professional motivations and aims, ability in learning from experience
Teaching Methods
lectures, group work followed by discussion, role-playing
Assessment Methods
written, concerning the presentation/discussion/simulation of a clinical case
Texts
EACH, European Association for Communication in Healthcare (www.each.eu) where much teaching material is downloadable, including HPCCC (Health Professionals Core Communication Curriculum) Ane Haaland and Sassy Molyneux, Quality information in field research WHO
Contents
The course of psychology offers a reflection on the fundamentals of dentist-patient communication, with personalized attention to the characteristics of each student (skill /attitude). The objectives are: knowing how to communicate in a concise, precise and respectful manner with patients and colleagues; collect a brief but well-structured medical history, covering all essential aspects, including those related to age, sex, socioeconomic status and genetic / family conditions; knowing how to program a complete and specific physical examination knowing how to inform about the execution of acts and technical procedures, adapting communication to the patient's characteristics knowing how to communicate the results of the most common diagnostic tests knowing how to inform about the pathophysiology and clinical presentation of the most common and important dental conditions; being able to discuss the main therapeutic options knowing how to present a case report to a group of colleagues, choosing medical history information, signs and symptoms relevant to the situation in question, also facing differential diagnostic aspects
