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Online review response strategy and its effects on competitive performance

Academic Article
Publication Date:
2018
Iris type:
1.1 Articolo in rivista
Keywords:
Managerial response; Online review; Quality of response; Quantity of response; Response strategy
List of contributors:
Lui, T. -W.; Bartosiak, M.; Piccoli, G.; Sadhya, V.
Authors of the University:
BARTOSIAK MARCIN LUKASZ
PICCOLI GABRIELE
Handle:
https://iris.unipv.it/handle/11571/1300986
Full Text:
https://iris.unipv.it//retrieve/handle/11571/1300986/508635/JTMA-D-17-00675R2-accepted-compressed.pdf
Published in:
TOURISM MANAGEMENT
Journal
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URL

www.elsevier.com/inca/publications/store/3/0/4/7/2/
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