Building patient workflow management systems by integrating médical and organizational knowledge

Patient management is a distributed activity involving generai practitioners, clinicians, analysts, nurses, etc. Thus an integrated Patient Workflow Management System (WfMS), based on a detailed model of both the organizational and médical knowledge, could heavily improve Health Care System S performance in terms of collaborative work and resource utilization. A set of tools was developed to improve 1) acquisition of médical knowledge represented through clinical practice Guideline, and 2) acquisition of organizational knowledge describing the work process. © 1998 IMIA. All rights reserved.