ID:
500250
Duration (hours):
66
CFU:
9
SSD:
ECONOMIA E GESTIONE DELLE IMPRESE
Year:
2025
Overview
Date/time interval
Secondo Semestre (16/02/2026 - 23/05/2026)
Syllabus
Course Objectives
The course aims at discussing the main issues that concern management of public services enterprises. The course intends to provide skills and tools to understand issues related to governance, public and private partnership, the strategic management of services, the role of public services with regard to the competitiveness of enterprises and economic systems.
The course aims at motivating students to develop autonomous analysis, developing original observations, also applying knowledge deriving from other courses. The course aims also at motivating students at fostering a multidisciplinary analysis, enforcing their cross competences (analysis, communication, discussion), through individual study and the participation to group studies.
The course aims at motivating students to develop autonomous analysis, developing original observations, also applying knowledge deriving from other courses. The course aims also at motivating students at fostering a multidisciplinary analysis, enforcing their cross competences (analysis, communication, discussion), through individual study and the participation to group studies.
Course Prerequisites
No special prerequisites are required. It is suggested the knowledge of Management (courses: Economia e Gestione delle Imprese and Economia Aziendale)
Teaching Methods
The course foresees lectures, ad hoc seminars and workshops: the contents and calendar of seminars and of the workshops will be defined at the beginning of the course and then published on the page of the course on the KIRO platform (e-learning)
Assessment Methods
Oral examination.
The examination consists of a single, final oral test with a minimum of three questions and a grading scale (0-30. Honours are possible). Students will be asked both to answer theoretical questions and to discuss case studies. This is in order to test their basic knowledge of the subject and their ability to use the tools learned in the course. In agreement with the class, any in-progress learning tests or exercises may be envisaged, which will not give rise to partial assessments valid for the examination grade but will make it possible to monitor and self-assess preparation.
The examination consists of a single, final oral test with a minimum of three questions and a grading scale (0-30. Honours are possible). Students will be asked both to answer theoretical questions and to discuss case studies. This is in order to test their basic knowledge of the subject and their ability to use the tools learned in the course. In agreement with the class, any in-progress learning tests or exercises may be envisaged, which will not give rise to partial assessments valid for the examination grade but will make it possible to monitor and self-assess preparation.
Texts
Textbook:
- E. Borgonovi, G. Fattore, F. Longo: Management delle istituzioni pubbliche, Egea, 2015 (4° ed) (capitoli 1-2-3-4-5-6-7-9-10-12-13-14-16-20-21-22)
Further reading 1 (suggested):
- A. Lippi, Modelli di amministrazioni pubbliche, Il Mulino, 2022
Further readings 2 (non mandatory). The following reading are suggested in order to deepen the knowledge of the course topics:
- H. Wollmann, I. Koprić, G. Marcou (eds) PUBLIC AND SOCIAL SERVICES IN EUROPE: FROM PUBLIC AND MUNICIPAL TO PRIVATE SECTOR PROVISION, SPRINGER, 2016 (one or more chapters, as case studies).
The book is available in free access on the webpage of the university's library, link: https://link.springer.com/book/10.1057%2F978-1-137-57499-2
- K.H. Ladeur, Public Governance in the Age of GlobaPulization, Ashgate, 2004 (capitoli 1-2-3-5-6-7)
- H. Moore, Creating Public Value: Strategic Management in Government, Harvard Univ. Press, 1994
Further documents/texts might be indicated on the e-learning page of the course.
- E. Borgonovi, G. Fattore, F. Longo: Management delle istituzioni pubbliche, Egea, 2015 (4° ed) (capitoli 1-2-3-4-5-6-7-9-10-12-13-14-16-20-21-22)
Further reading 1 (suggested):
- A. Lippi, Modelli di amministrazioni pubbliche, Il Mulino, 2022
Further readings 2 (non mandatory). The following reading are suggested in order to deepen the knowledge of the course topics:
- H. Wollmann, I. Koprić, G. Marcou (eds) PUBLIC AND SOCIAL SERVICES IN EUROPE: FROM PUBLIC AND MUNICIPAL TO PRIVATE SECTOR PROVISION, SPRINGER, 2016 (one or more chapters, as case studies).
The book is available in free access on the webpage of the university's library, link: https://link.springer.com/book/10.1057%2F978-1-137-57499-2
- K.H. Ladeur, Public Governance in the Age of GlobaPulization, Ashgate, 2004 (capitoli 1-2-3-5-6-7)
- H. Moore, Creating Public Value: Strategic Management in Government, Harvard Univ. Press, 1994
Further documents/texts might be indicated on the e-learning page of the course.
Contents
The course is divided in two parts and different modules:
First part: the management of public services
- Public institutions: characteristics and aims, government and management
- the theories on public services administration. The traditional bureaucratic model, the New Public Management and Public Governance
- Decision making and governance in public services enterprises
- The relationship between enterprise and internal workers
- The relationship between provider and customer of public services: device quality policies
- Public and private institutions: public private partnerships
Second part: the government of public services.
The second part of the course is dedicated to the analysis of the evolution of the relationship between public services and the government of economic systems, at local, national and international level. In this part case studies will be presented. The will take place workshops and working groups, aimed at the analysis and deepening of specific themes.
First part: the management of public services
- Public institutions: characteristics and aims, government and management
- the theories on public services administration. The traditional bureaucratic model, the New Public Management and Public Governance
- Decision making and governance in public services enterprises
- The relationship between enterprise and internal workers
- The relationship between provider and customer of public services: device quality policies
- Public and private institutions: public private partnerships
Second part: the government of public services.
The second part of the course is dedicated to the analysis of the evolution of the relationship between public services and the government of economic systems, at local, national and international level. In this part case studies will be presented. The will take place workshops and working groups, aimed at the analysis and deepening of specific themes.
Course Language
Italian
More information
The detailed programme of the course, slides, materials, further readings and informations are made available during the course on the e-learning website, accessible to students through their institutional username and password. Link: https://elearning.unipv.it/
NOTE: students enrolled in the Inclusive Learning Modalities programme (“Modalità didattiche inclusive) are requested to contact the Professor and the Degree Course Coordinator in order to assess specific needs and define targeted support actions.
NOTE: students enrolled in the Inclusive Learning Modalities programme (“Modalità didattiche inclusive) are requested to contact the Professor and the Degree Course Coordinator in order to assess specific needs and define targeted support actions.
Degrees
Degrees
BUSINESS MANAGEMENT
Master’s Degree
2 years
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