MAIN GOALS The goal of this course is to explore the importance of soft skills in the workplace and to give students practical tools and knowledge to the importance of soft skills needed in order to pitch some idea and Manage start-ups/companies. LEARNING OUTCOMES At the end of the course, the students will be able to understand the different types of soft skills and they will be able to sell their ideas / projects, managing the relationship within the audience in terms of communication, emotional and cultural intelligence.
Course Prerequisites
Basis of Management, Usage of presentation tools (Power Point / Keynote). Basis of Project Management are useful but not mandatory
Teaching Methods
-Lectures -Teamworks - Guest speakers (e.g. top managers ,entrepreneurs, mentors)
Assessment Methods
written exam- A specific project will be assigned to student groups. Every group will prepare a presentation in order to verify the team building skills also the public speaking skills
Texts
- The Seven Habits of Highly Effective People, Stephen R. Covey - Augmented Lives, Massimo Canducci · How to Win Friends & Influence People, Dale Carnegie · Our Iceberg Is Melting, John Kotter and Holger Rathgeber · How To Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life, Gill Hasson
Contents
Difference between Hard skills and Soft skills. Soft skills: • Soft Skills to enhance manager and employee performance • Soft skills to empower entrepreneurial mindset and entrepreneurial behavior • Main soft skills to cover: o Leadership skills, o communication skills, o Negotiation and conflict management o Team building o Interpersonal relationships, o Emotional intelligence o Cultural intelligence o Cross cultural management
